Support
Remote support.
A problem with your website, your email or your computer? With your consent, I can work directly on your screen, without travelling and without delay.
Free · Windows · No installation · Encrypted connection
How it works
How a session works
01
Call me
On 079 444 88 34: we look at the problem together and I offer to take remote control.
02
Download AeroAdmin
A small free program for Windows, with no installation. Just open it.
03
Give me your ID
AeroAdmin shows an ID number. You give it to me over the phone.
04
I take over
You accept the connection and see everything I do on your screen.
What for?
I can help you with
- A change or a problem on your Joomla website
- Setting up your email or webmail
- A question about idealfacturation
- A setting or a one-off issue on your computer
Security
You stay in control
- No connection without your explicit consent
- You see everything that happens, live
- The session ends as soon as you close AeroAdmin
- No permanent access is left on your computer
Need help now?
Call me before starting AeroAdmin so that I can connect. On a Mac? Let me know and I will suggest another solution.